Services and terms
Our rates are per room per day and include breakfast, access to the Spa area and the Kelo Sauna, and a return ticket for the cable cars.
- Delicious breakfast buffet with breathtaking view enjoying the silence of nature
- Á-la-carte gourmet restaurant, Steakhouse and Bistro
- Lounge area with open fireplace and view of the Alps
- Bathrobe and slippers for the duration of your stay
- Spa area with 'Savusauna', steam rom, ice fountain, sensory shower, relaxation area with mountain view
- Highest Kelo Sauna in the world for a unique snow wellness experience
- Ski In – Ski Out: leave the room and start skiing immediately
- Cocktail bar service
- WiFi internet access
General terms and conditions
Reservations and security deposit
When you make a reservation, we always request a security deposit of 30% of the entire stay. This deposit is non-refundable.
Payment may be made via credit card by providing us the data (number and expiration date) for your Visa or MasterCard credit card and written authorisation to charge the security deposit, or by bank transfer, indicating as the reason your last name and date of stay, to the following bank account:
SUNNY VALLEY SRL
Banca Popolare di Sondrio
IBAN: IT 71U0569652090000011160X60
If the bank transfer has not been received within the established time, the reservation cannot be considered valid.
We are sorry, but we cannot accept animals.
These fees do not include the community hotel tax of 1.50 euros per person per day, up to a maximum of 7 consecutive overnight stays; those under 12 years are exempt.
Check-in and check-out
The suites are available beginning at 15.00 on the date of arrival, and must be vacated by 10.30 on the departure date.
Upon request and subject to availability, there is the possibility of late check-out or early check-in service with an additional fee.
After check-out, there is an option to leave luggage in a storage area and take a shower in the wellness area.
During certain periods, we require a minimum stay of multiple nights.
Upon arrival, go to the Santa Caterina cableway, which is open from 8:30 to 16:20, where the personnel will be notified and will give you round-trip tickets to Sunny Valley Mountain Lodge.
To facilitate the arrangements, please be so kind as to let us know your expected arrival time and your cell phone number.
Outside the cableway hours, transport is guaranteed with snowcats, a service available from 17:00 to 20:00 at a price of 200.00 euros per trip.
This service is not available between 20:00 and 8:30.
You can leave your vehicle free of charge in the area near the cableway departure.
No smoking at 2700 metres
Deeply breathing the clean, pure air at 2700 metres is priceless, so we ask our guests for their courtesy in not smoking in the rooms or, of course, in all the common areas. Thank you for your cooperation!
This deposit is non-refundable.
For cancellations up to 2 weeks before the date of arrival, the security deposit will be made available for a subsequent stay (within 6 months).
After this time, 50% of the price established at the time of reservation will be charged.
In the event of a failure to arrive (no-show), late arrival or early departure, the entire amount for the stay will be charged.